What information we collect
576 collects certain information to ensure the best experience and manage services. Details of collected data are as follows:
Account & Personal Information
During registration, we collect your name, email address, mobile number, date of birth, and password. If identity verification is needed, national ID or applicable documents may be requested.
Payment & Financial Information
When transacting in BDT via bKash, Nagad, or bank transfer, necessary payment information is collected. Full card numbers or bank PINs are never stored. Only data needed for transaction identification and verification is kept.
Device & Browser Information
Your device type, operating system, browser version, IP address, and platform access time and date are automatically collected. This information is used for security verification and platform improvement.
Usage Information
We collect behavioral data like how long you spend in each section, which games or betting markets you view, and which features you use most. This helps improve service quality and tailor your experience.
Purpose of Data Usage
576 only uses collected data for specific, legitimate purposes. The main purposes include:
- Making account creation and management easy.
- To complete payment processes and keep transaction history.
- Preventing fraud, money laundering, and unauthorized access.
- Providing Customer Support Services.
- Improving platform performance and user experience.
- To comply with applicable laws and regulatory requirements.
- To notify about relevant offers and promotions (with user consent).
576 never sells user data to third parties.
Cookies & Tracking Technologies
The 576 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help recognize you on future visits.
The cookies we use:
- Essential Cookies: To maintain login sessions, verify security, and manage core platform functions.
- Preference Cookies: To save your language preferences, theme settings, and other personal customizations.
- Analytics Cookies: Collecting usage statistics of the platform, used for service improvements.
You can disable cookies in your browser settings if you wish, but some platform features may be limited.
Data Storage, Security & Third Parties
Data Retention
576 retains user information only for the necessary duration. For active accounts, some data may be kept after closure to comply with legal obligations.
Data Security
576 protects your data by using encryption technology. Payment information is processed through secure channels. Internal staff access is limited to what’s necessary.
Sharing Data with Third Parties
576 only shares information in the following situations:
- To complete transactions with the payment processor.
- To comply with legal obligations or government directives.
- At the request of authorities investigating fraud.
User data is never sold to advertisers or third parties under any circumstances.
User Rights & Data Control
Each 576 user has specific rights over their data:
Right to Access Your Data
You can contact us anytime to request access to the information we hold about you. We will provide that information within a reasonable timeframe.
Right to Correct Information
If there is any inaccurate or outdated information in your account, you can update it via your account settings or by contacting our support team.
Right to Erase Information
If you request account closure, 576 will delete your personal data except for legally required information. Certain data may be kept for a specified period as required by law.
Right to Unsubscribe from Marketing Communications
If you do not want to receive promotional emails or messages, you can opt out using the unsubscribe link in any message or notify support.
Policy Updates & Contact
Privacy Policy Updates
576 reserves the right to update this privacy policy as needed. Significant changes will be notified on the platform and by email where applicable. Continuing to use the platform after changes means you accept the new policy. This page always shows the latest version.
Contact Support
If you have questions about this privacy policy or want to know about your data, please contact our support team:
Email: [email protected]
For more detailed assistance, please contact our FAQ Section See here for answers to common information-related questions.